使い方ガイド
发布时间:2026-09-03 | 浏览:2
From reporting to knowledge accumulation, achieve a cycle of continuous improvement in 4 steps.
4 Steps to Transform Your Workplace
Continuously improve safety management through the cycle of Report → Analyze → Countermeasure → Knowledge Accumulation.
Create a Report
Report incidents and near-misses instantly from the dashboard or via QR code. Attach photos and evidence.
Conduct Why-Why Analysis
Use frameworks like 4M/5M1E/SHELL with AI assistance. Drill down up to 5 levels to identify root causes.
Plan & Execute Countermeasures
Create action plans based on analysis results. Set assignees, deadlines, and track progress on your dashboard.
Accumulate as Knowledge
Resolution notes and completed countermeasures are automatically added to the knowledge base, making your AI smarter.
Simple & Reliable Reporting
Anyone can easily create and manage reports from PC or smartphone.
How to Create a Report
1 Click 'Reports' → 'Create Report' in the sidebar
2 Select report type (Incident / Near-Miss / Improvement)
3 Enter title, details, location, and severity
4 Upload photos or evidence if needed
5 Click 'Submit Report' to complete
Managing Reports
Filter reports by type, severity, and status. Start an analysis directly from any report.
QR Code Reporting
No account needed. Workers can submit reports instantly by scanning a QR code with their smartphone.
Actively report near-misses too. Small observations accumulate to prevent serious incidents.
AI-Assisted Why-Why Analysis
With multiple frameworks and AI, reach true root causes rather than surface-level symptoms.
Define the Problem
Enter title and details. AI automatically surfaces related past cases if they exist.
Analyze with Frameworks
Drill down with 'Why?' across perspectives like 4M (Man/Machine/Material/Method). Up to 5 levels per category.
Summarize Root Cause & Countermeasures
Identify root causes and create concrete action plans. Set assignees and deadlines.
Use the 'AI Generate' button for automated why-question suggestions, root cause analysis, and past knowledge references.
Ask 'Why?' at least 3 times, ideally 5 times, to reach the true root cause rather than surface-level symptoms.
Turn Organizational Knowledge into Assets
Veteran wisdom and past response history — AI converts everything into searchable knowledge.
Search with AI Chat
Ask the AI assistant questions. It searches past reports, analyses, and resolution notes to provide relevant answers.
Automatic Accumulation
Resolution notes are automatically added to the knowledge base when saved. No manual entry needed.
Document Upload
Upload existing manuals and guidelines (PDF/TXT/MD) to incorporate them into your knowledge base.
The more knowledge accumulated, the better AI suggestions become. Encourage your whole team to contribute.
Track Countermeasure Progress
Manage countermeasures from analyses with assignees and deadlines, and visualize progress to completion.
Status Management
Countermeasures flow through open → in_progress → completed states. View overall progress at a glance on the dashboard.
Filter countermeasures by status, priority, and assignee to never miss critical action items.
Analysis-Linked Completion
When an analysis is marked as completed, linked countermeasures are automatically marked as completed too.
Break countermeasures into concrete actions and always set a deadline and assignee.
Measure Improvement with Data
The dashboard provides a KPI overview and weekly analytics to track improvement cycles with hard numbers.
Instantly check improvement progress with 4 KPIs: weekly reports, analysis rate, countermeasure completion rate, and average resolution days.
Visualize incident trends over recent weeks with line charts to understand patterns.
AI analyzes weekly data and automatically recommends improvement tips and areas needing attention.
Visually display the flow from Reports → Analysis → Knowledge, showing where bottlenecks exist at a glance.
Regularly check dashboard KPIs to ensure your improvement cycle is running smoothly.
QR Codes Make Reporting Effortless
Location-specific QR codes enable easy collection of reports with accurate location data.
How QR Reporting Works
1 Create QR codes on the 'Field QR' page
2 Post QR codes at various workplace locations
3 Workers scan with their smartphone to submit a report
4 Reports appear automatically on your dashboard
Location-Specific QR Codes
Create QR codes per location. Location info auto-fills on reports, and relevant knowledge is prioritized for that area.
Setting up QR codes for each section or warehouse enables area-specific analysis.
Customization & Management
Manage profile, team, notifications, and billing in one place.
Set your display name, language, and timezone.
Team Management
Invite and manage members. Admins access all features; members can view and create reports and analyses.
Configure email and push notification preferences. Get notified on new reports and completed analyses.
View your current plan and manage plan changes.
Frequently Asked Questions
Q. What can I do on the free plan?
The free plan includes up to 10 reports per month, 5 analyses, 30 AI requests, 50 knowledge entries, and 3 QR location points. It's enough for small teams getting started.
Q. Do reporters need an account to use QR codes?
No, anyone can submit a report simply by scanning a QR code — no account required. It keeps reporting frictionless for field workers.
Q. How accurate are the AI suggestions?
Accuracy improves as more data accumulates in your knowledge base. That said, always treat AI suggestions as reference material and make final decisions with human judgment.
Q. How is my data secured?
Data is isolated per organization using Supabase Row-Level Security (RLS). All communication is encrypted, and no other organization can access your data.
Q. What are the team member roles?
There are 4 roles: Owner, Admin, Editor, and Viewer. Admins have full access, Editors can create and edit reports and analyses, and Viewers have read-only access.
Q. Can I change my plan later?
Yes, you can upgrade or downgrade anytime from the Billing section in Settings. Plan changes take effect immediately.
Start Improving Your Workplace Today
Try all features with the free plan. No credit card required.