Simplicity Plan Simplicity Plan More devices More devices More devices Certified pre-owned phones Unlocked phones Basic phones Tablets & laptops Watches Certified pre-owned watches Jetpacks & hotspots Certified pre-owned phones Unlocked phones Tablets & laptops Certified pre-owned watches Jetpacks & hotspots Bring your phone Bring your phone Verizon Prepaid Shop fast, reliable Wi-Fi Move your service Fios accessories Switch to Verizon Discover Verizon Loyalty Verizon One - Mobile & Internet Exclusive perks & services Trade-in your device Earn with Verizon Visa® Card Plan discounts Plan discounts Plan discounts Verizon Forward Military discounts First Responder discounts Nurse discounts Teacher discounts Student discounts Employer discounts Verizon Forward Military discounts First Responder discounts Nurse discounts Teacher discounts Student discounts Employer discounts Account overview Account overview Make a one-time payment Business Log in Choose your cart: Mobile solutions Account overview Account overview Make a one-time payment Business Log in Choose your cart: Mobile solutions At Verizon, we’re striving to make our products and services accessible, moving our world forward through compliance and beyond. This means improving the customer experience for everyone. Accessibility Statement. Increasing access. We want to make sure that every customer has the chance to get the very most from their Verizon digital experience. Accessing the products and services we offer online should be an easy, rewarding, and satisfying experience. That is why we are committed to making our digital space accessible for customers of all abilities. Optimizing your experience. To optimize the digital experience for all of our customers, we strive to meet the online accessibility standards recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines (WCAG) 2.1 AA. We take a number of steps to attempt to meet or exceed those standards: We utilize various assistive technology across desktop, tablets, mobile devices, and in-store to test against the WCAG 2.1 AA accessibility guidelines. We utilize various assistive technology across desktop, tablets, mobile devices, and in-store to test against the WCAG 2.1 AA accessibility guidelines. We work with our Advocates for Disability, Accessibility, Neurodiversity, and Caregiver Empowerment (ADVANCE) resource group, as well as industry partners, to remain informed about accessibility issues and to improve user experiences. We work with our Advocates for Disability, Accessibility, Neurodiversity, and Caregiver Empowerment (ADVANCE) resource group, as well as industry partners, to remain informed about accessibility issues and to improve user experiences. We have a blended team of accessibility professionals who are continuously working to make each customer’s digital experience the best it can be. We have a blended team of accessibility professionals who are continuously working to make each customer’s digital experience the best it can be. Improving constantly. Our commitment to accessibility doesn’t stop. We continue to assess and reassess our content to create a more accessible user experience across our digital spaces. Find what works for you. Discover products like screen readers and dictation apps designed to help the blind or those with low vision. Features like real-time text (RTT), text telephone (TTY) and closed captioning can assist users with auditory impairments. Use a variety of tools built into your device to help you stay organized and on track throughout the day.

Interact with your devices via other assistive devices, your voice, facial expressions, gestures or a simple tap. Discover new technologies that enable people to live healthier, more fulfilling lives at all ages. Explore a wide range of additional resources and tools available to enhance the accessibility of products and services. Explore key accessibility features. Enable your device to detect speech and automatically generate captions during phone calls or even while listening to music with lyrics. Universal Switch For those who have difficulty touching device screens, designate certain touches or gestures to control specific actions on your phone. Display Settings Take advantage of high contrast, large display, large fonts, high contrast fonts, zoom, magnification and much more. Accessibility Shortcuts Make it quick and easy to turn on or switch between your accessibility apps. Sound Amplification Filter, augment and amplify the sounds in your environment or on your iOS or Android device. Personal Assistant Smartphone personal assistants can help you find files, turn your accessibility features on or off, and more. Accessibility quick links. Accessibility settings Learn more about Verizon’s wide range of innovative solutions that increase the accessibility of our products and services. Accessibility news See the latest news and stories about how Verizon supports every person, regardless of age or ability via accessible technology. The Valuable 500 Verizon is a partner with the Valuable 500 in advancing innovations for disability inclusion to move the world forward. Verizon strives to provide the most up-to-date information to all our customers. Please find some of the most common FAQs. National Accessibility Customer Service Reach us at 888-262-1999 Monday – Saturday 8:00 am to 7:00 pm EST Sunday 8:00 am to 5:00 pm EST Verizon Center for Customers with Disabilities - Fios Reach us at 800-974-6006 (Voice / TTY) 508-251-5301 (ASL / Video) Monday – Friday 8:30 am to 5:00 pm EST Reach us via chat support. Live Visual Support with Be My Eyes for Tracfone customers Llive Visual Support with Be My Eyes for Tracfone customers Tracfone customers can now connect instantly with a Be My Eyes specialist via a secure video call on the free Be My Eyes app. Just point your camera at your device, and we’ll guide you through the solution in real time. Contact a specialist through Be My Eyes Simplicity Plan Verizon Prepaid Home Internet & TV Verizon One - Mobile & Internet Bring your phone Apple iPhone 17 Apple iPhone 17e Samsung Galaxy S26 Ultra Apple AirPods Max Disney+, Hulu, & ESPN+ (With Ads) Apple Watch Series 11 Verizon Visa® Card Elizabeth James Support overview Service Central Business support Download My Verizon App Network support Verizon Innovative Learning Innovation Labs Legal Terms & Notices Device Payment Terms & Conditions Report a security vulnerability facebook-official Your Privacy Choices Website Terms of Use