Adding a work or school account to Windows is a straightforward process that enhances your access to organizational resources and services. This article provides an overview and answers to some frequently asked questions (FAQ) about adding a work or school account to your Windows device using applications such as Microsoft Outlook or Edge. We're rolling out a new, modernized user experience for the Entra account registration flow during November and December 2025. During the rollout some users may see the previous experience. When you add a work or school account to your PC through an application, you are prompted with a page, called Entra account registration page⁠.⁠ The content of the page depends on whether your organization implemented a device management solution: In the standard flow, you add your work or school account through an application like Microsoft Edge. This process involves entering your organization account's credentials and possibly completing multi-factor authentication In the standard flow, you add your work or school account through an application like Microsoft Edge. This process involves entering your organization account's credentials and possibly completing multi-factor authentication If your organization uses a device management solution, the process includes additional steps to ensure that your PC complies with corporate policies. This setup ensures that your device meets security requirements, such as encryption and data protection, and allows IT administrators to manage and secure your device remotely If your organization uses a device management solution, the process includes additional steps to ensure that your PC complies with corporate policies. This setup ensures that your device meets security requirements, such as encryption and data protection, and allows IT administrators to manage and secure your device remotely The Entra account registration page only appears when using Microsoft Entra accounts. What is the Entra account registration page? The Entra account registration page is shown when you're trying to access protected resources through an app. The page is where you decide if you want to add your account to the device. When an app like Outlook tries to access a protected resource, you see the Entra account registration page requesting you to add your account to the device. Adding your account to the device gives you the ability to seamlessly sign in to all your desktop apps. It also provides you with more security features. What does selecting "Yes" in the Entra account registration page do? Your account becomes accessible to all desktop and web applications that use your work or school account for sign-in. In many cases, these applications automatically use your work or school account without requiring any interaction, so you don't need to enter your credentials when you open them. This device is also registered in your organization's directory. Once this device is registered, basic information about the device is exposed to other users in your organization. Background activity that utilizes your work or school account often occurs on your device to provide various services. This activity can originate from applications, Windows services, and scheduled tasks. What information can my organization see when I add my account to the device? The following information about your device is exposed in your organization's directory. Other users in your organization might be able to see: Name of your device If your device is enabled Operating system and version number Join Type. For example: Microsoft Entra registered Device Owner's name Device Management Configuration Security settings management Device Compliance status Device Registration Date What does selecting "No, this app only" do? You're signed in to the individual app that you're currently trying to sign in to. Your account isn't added to the device, and it isn't shown in Windows Settings under Accounts . You aren't signed in to other apps. The device isn't registered in your organization's directory, and its information isn't exposed to other users in your organization. How do I remove my work or school account from Windows? In the Settings app on your Windows device, select Accounts > Access work or school or use the following shortcut: Access work or school In the Settings app on your Windows device, select Accounts > Access work or school or use the following shortcut: Access work or school Select your account > Disconnect Select your account > Disconnect If you don't have access to the device you signed in to, go to https:⁠//myaccount.microsoft.com/device-list , expand the details of the device, and select Disable lost device . Device management What is device management? A device management solution lets the IT department of your organization manage security settings and applications on your personal or corporate device. It's how organizations make sure only devices that are up to date and configured with required security policies are able to access apps and resources. If your company enables device management, you are prompted with the following page after the Entra account registration page. You can enroll in device management by saying Yes . We're rolling out a new, modernized user experience for the Entra account registration flow during November and December 2025. During the rollout some users may see the previous experience.

What happens if I say “No, This App Only” on the Entra account registration page? The device management screen will not be displayed, and device management will not be activated. The device management screen will only display if you select Yes on the previous screen. What happens if I sign in to all apps but say ‘No’ to device management? The device management screen will not be displayed, and device management will not be activated. The device management screen will only display if you select Yes on the previous screen. What can my administrator do if I enroll in device management? Once enrolled in device management, an administrator can perform various operations, including: Install applications on devices Restrict access to specific operating systems Deploy and update software Configure device settings Enforce security policies Block personal devices Remove data from lost or stolen devices Secure and protect data on devices Can I change my selections later? The Entra account registration page appears only once per account. To change the selection you made in the Entra account registration page, sign out of the account and then sign back in. To sign out: If you selected No, this app only , sign out of the app If you selected Yes, all apps In the Settings app on your Windows device, select Accounts > Access work or school or use the following shortcut: Access work or school Expand your work or school account and select Disconnect In the Settings app on your Windows device, select Accounts > Access work or school or use the following shortcut: Access work or school Expand your work or school account and select Disconnect If you don't have access to the device you signed in to, go to https:⁠//myaccount.microsoft.com/device-list , expand the details of the device, and select Disable lost device If you don't have access to the device you signed in to, go to https:⁠//myaccount.microsoft.com/device-list , expand the details of the device, and select Disable lost device Why am I seeing the Entra account registration page? All organizational accounts are prompted to add their user account to the device when signing in to an app. This solution offers convenience and more security. This page is where you decide if you want to add your account to the device or not. If your administrator requires device management, you get to decide if you want to enroll in device management on this page as well. What are the benefits of signing in to all apps on my device? You're also automatically signed in to all your desktop apps with your organization's account. You are being compliant with your organization's policies, and you get more security features. Do my choices here apply to other devices I'm signed in to? No, your choices on the Entra account registration page apply to this device only. What is the difference between a desktop app and website? A desktop app is a software program that you access directly on the computer and it runs locally on the computer A website is a combination of pages that you access via a browser, and it runs both in the cloud and inside your browser. A website has links to help you navigate through multiple pages Administrator reference Conditional Access policies are used by administrators to protect resources. Applications configured to work with Windows Web Account Manager authentication broker provide you with SSO and other security features . All Microsoft Entra customers are prompted to sign in using Web Account Manager if the app and operating system support it. Learn more about device management with Microsoft Intune. Thank you for your feedback!