Telehealth appointment AHPRA-registered telehealth doctor appointment via Hola. Get medical advice, request referrals or scripts, where clinically appropriate. Video consult typically starts within 15 minutes^. 100+ AHPRA-registered doctors 4+ Experience Rating ^Based on typical wait times; may vary depending on demand and availability. Why choose Hola for telehealth Dr consults? 100+ AHPRA Registered Practitioners 2M+ Telehealth Consults 24/7 Availability ADHA Approved & ISO secured Bulk-Billed* For eligible patients Medically reviewed by Dr. Nelson Lau, MBBS FRACGP . Last updated & reviewed on 17 Sep 2026. We’re partnered with Care from real doctors How does a telehealth appointment work with Hola? 1. Request a consult in minutes Choose your consult type. Answer a few questions – it usually takes a few minutes. 2. Start a video consult Receive a video consult link to talk to an AHPRA -registered practitioner, usually in minutes 3. Get scripts, referrals, med certs If approved, your medical docs will be sent to your phone shortly after your consultation. 1. Request a consult in minutes Choose your consult type. Answer a few questions – it usually takes a few minutes. 2. Start a video consult Receive a link to talk to an AHPRA -registered practitioner usually in minutes. 3. Get scripts, referrals, med certs If approved, get a medical certificate, referrals or script on your phone right after the call. Convenient bulk-bill telehealth GP at home Video consult starts in minutes with a telehealth doctor, discuss your health or symptoms, just like your regular GP. You will be eligible for bulk-billing* consults during: 11pm to 6:45am, 7 days a week for GP urgent care, medical advice & script refill. You’ll need to enter your Medicare card details during the consult process. If approved following your consultation, clinical documents such as scripts, referrals, or certificates are sent to your phone via SMS or email. There are no hidden costs or booking fees with Hola - ever. Frequently Asked Questions What is a telehealth appointment? Telehealth appointments is an online medical consultation, that lets you to speak with an AHPRA-registered doctor via video. With Hola, you can request a telehealth appointment from anywhere in Australia. Just fill in a few details and see a doctor online in minutes. Doctors are available 24/7. How much does a telehealth appointment cost? Hola telehealth appointment starts from $ 39, and it depends on the type of consultation. Eligible Medicare cardholders may be able to access bulk-billed doctor* during select hours. Learn more: – Hola Health Telehealth Services & Pricing What can I use Hola's telehealth service for? You can use a telehealth appointment to discuss a range of healthcare concerns with an AHPRA-registered doctor. Depending on your needs and clinical suitability, telehealth services may include: Medical certificates New and renewed script online Specialist referral letters Weight loss management , if clinically suitable Pathology and blood test referrals Radiology referrals After-hours Doctor consults Urgent care bulk billed consults Hola Health provides convenient telehealth services across Australia, so you can speak with an Australian-registered doctor without needing to visit a clinic in person. Can I get a prescription through a telehealth consultation? Yes, a Hola doctor may provide script refills, new or repeat prescription following a telehealth consultation when clinically appropriate. The doctor will assess your symptoms, medical history before deciding whether a prescription is appropriate. A script is not guaranteed, and certain medications or conditions may require an in-person assessment. What can you use a telehealth appointment with Hola Health for? You can use a telehealth doctor appointment to discuss a range of healthcare concerns, including: Medical certificates New and repeat prescriptions Specialist referral letters After-hours consultations Pathology or blood test referrals Radiology referrals And many more. Hola Health provides convenient telehealth Australia services without needing to travel to a clinic. Who are the clinicians at Hola Health? All clinicians at Hola Health are AHPRA-registered clinicians, including Australian-based GPs and nurse practitioners. When you book a telehealth appointment, you connect with a suitable telehealth doctor or practitioner. Our doctors follow the same clinical standards as the GPs in clinics. Some conditions may need a physical exam and not be suitable for a telehealth. Your doctor will assess your situation and advise you if an in-person doctor appointment is needed. Is telehealth bulk billed in Australia and covered by Medicare? Yes, eligible patients can acces s bulk-billed telehealth consultations* under Medicare for selected services and during eligible hours. After-hours bulk-billed doctor consult – GP urgent care, available from 11pm to 6:45am, 7 days a week . Online prescription consult – Urgent script refill (no repeats) during bulk billing hours – 11pm to 6:45am, 7 days a week . Important considerations: A valid Medicare card is required to access eligible bulk-billed services. Bulk-billing* eligibility depends on the type of telehealth appointment, you r circumstances and the time of consultation. Outside eligible hours or for services that are not covered by bulk billing, private fees apply. Prescriptions are not guaranteed and can only be provided when clinically appropriate. In an emergency, call 000. How do I claim bulk billing when requesting the service? At Hola Health, bulk billing is applied automatically if you are eligible for the services. Simply provide your Medicare details during booking. If you meet the requirements, the claim will be processed by Hola on your behalf. Since there is no upfront fee for the consultation (patients pay nothing), the Medicare rebate will be paid to Hola directly. What happens after I book a telehealth appointment? After you submit your request for a telehealth appt, you will receive a link to join an online video consult with a Hola online doctor. Click or tap the link to start your telehealth consult. What if I miss my telehealth doctor appointment? If you miss your telehealth doctor appointment, our support team can contact you to help resolve any issue. They may guide and reconnect you with your doctor where possible. If you need assistance with your telehealth appointment, you can also contact Hola Health support at support@hola.health . Read more: – Access & Technical Support Is my information safe when I use Hola Health telehealth services? Yes. Hola Health takes your privacy and data security seriously. Data collected through our telehealth services is stored within an Australian data centre that is compliant with ISO 27001 standards. Hola operates in under Australian Privacy Principles . Approved by the Australian Digital Health Agency , Hola spare no effort in ensuring the confidentiality and safety of your data. Is a Hola Health telehealth appointment available across Australia? Yes. Hola Health provides telehealth appointments across Australia. You can your health and receive care anytime, from anywhere, with Hola – city or regional. Telehealth NSW – Book a telehealth appointment with an online doctor in Sydney or across NSW. Whether you’re in the CBD, visiting the Blue Mountains, Wollongong or Albury, you can access a convenient telehealth consultation when clinically appropriate. Telehealth VIC – Access telehealth doctors through Hola Health across Victoria. Whether you’re in Melbourne CBD, the Yarra Valley or regional Victoria, a telehealth appointment can provide convenient access to healthcare without travelling to a clinic, where suitable. Telehealth QLD – Hola Health provides telehealth appointments for eligible patients across Queensland, including Brisbane, Eight Mile Plains, Alderley and surrounding areas. A telehealth consultation can be a convenient option for suitable non-emergency healthcare needs.

Telehealth WA – Hola Health makes telehealth consultations accessible to eligible patients across Western Australia, including Perth and regional areas. A telehealth appointment can help reduce the need to travel long distances when your healthcare needs can be managed by telehealth doctors. Can I get a specialist referral during a telehealth doctor appointment? Yes. During a telehealth doctor appointment, an Australian-registered doctor can assess your condition and provide a specialist referral when clinically appropriate. You can request referrals to specialists such as: Dermatologist Referral ENT Specialist Referral Gynaecologist Referral Gastroenterologist Referral Ophthalmologist Referral Paediatrician Referral Urologist Referral Endocrinologist Referral Cardiologist Referral Orthopaedic Referral Obstetrician Referral Fertility Referral Learn more about online specialist referrals Can a Hola Health telehealth doctor provide a blood test referral? Yes. During a telehealth appointment, a Hola doctor can issue a blood work referral when clinically appropriate. Pathology referrals include: Complete Blood Count (CBC) Referral General Health Blood Test Referral Iron Deficiency Test Referral Thyroid Function Test Referral Metabolic & Organ Function Tests (HbA1c) Test Referral Cholesterol Test Referral Gout Test Referral Kidney Function Test Referral Liver Function Test Referral Hormone & Reproductive Health Men’s Health Pathology Test Referral Fertility Screening Referrals STI Blood Test Referral Learn more about online blood test referral . Can I get an X-ray or ultrasound referral through a telehealth appointment? Yes. A Hola Health telehealth doctor can provide a radiology referral when clinically appropriate, including: Chest X-Ray Referral Pelvis X-Ray Referral Knee X-Ray Referral Hip X-Ray Referral Rib X-Ray Referral Ultrasound Referral Dating Scan Referral Bladder Ultrasound Referral Thyroid Ultrasound Referral Gallbladder Ultrasound Referral Pelvic ultrasound Referral Holter Monitor Referral Other Diagnostics DEXA Scan Referral Echocardiogram Referral Learn more about radiology referrals Rated 4+ across Google & Trustpilot | 4,400+ total verified reviews Join over 1 million Australians​ Very quickly to respond back to me. All the correct correspondence. Thank you. Quick and easy to browse and navigate through. Alan Tourany June 12, 2026 Very quick, easy and efficient Johanna June 5, 2026 See all 400+ Trustpilot reviews See all 4000+ Google reviews See all 400+ Trustpilot reviews Reliable Telehealth Doctors ‘Hola Health telehealth service features a network of over 100 doctors. All our practitioners are registered with the Australian Health Practitioner Regulation Agency (AHPRA). Co-Founder and Chief Medical Officer Verified Provider Dr Vishnu Gopalan Verified Provider Dr Ammar Al-Ani Verified Provider Dr Achini Perera Verified Provider Dr Mahmood Nekooee Verified Provider Verified Provider Dr Sathyan Gunaseelan Hola Health provides doctor consultations with AHPRA-licensed doctors and medical practitioners. Following a hassle-free telehealth appointment, the medical advice and documents are intended solely for legitimate medical purposes. Any medical document (a script, medical certificate or referral) is provided only if deemed necessary by a GP or medical practitioner following an online assessment via teleconference. Dr Vishnu Gopalan Verified Provider Dr Ammar Al-Ani Verified Provider Dr Achini Perera Verified Provider Dr Mahmood Nekooee Verified Provider Dr Vian Miran Verified Provider Dr Sathyan Gunaseelan Verified Provider 24-hour doctors on-demand Types of telehealth appointments Download the Hola app for quicker, easier telehealth See an online doctor instantly. Access your medical docs anytime. Experience healthcare, uninterrupted. Scan the QR Code to download the app instantly TAKE 20% OFF 3 ORDERS Download the app and use code FIRST20 at checkout. Take 20% off 3 consults or certificates.