Contact ANZ Support
发布时间:2026-09-22 | 浏览:3
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Contact us Contact us Insurance Home loans Institutional banking Service of legal documents Investing & super First Nations Customer Support Line
Insurance Home loans Institutional banking Service of legal documents Investing & super First Nations Customer Support Line
Institutional banking
Service of legal documents
Investing & super
First Nations Customer Support Line
Personal banking
Business banking
Phone directory
Personal credit cards
We're making it easier for you to get in touch.
The fastest and safest way to contact ANZ is to message us through the ANZ or ANZ Plus App.
Simply log in and tap Support
01. Log in to the ANZ App
02. Tap Support
03. Tap Message us and follow the prompts
Download the ANZ App to get started
ANZ App for iPhone
ANZ App for android
01. Log in to the ANZ Plus App
02. Go to the Support tab
03. Tap on Contact Us and follow the prompts
Download the ANZ Plus App to get started
Scan the code to get started today
Report scam messages
If you think you've received a hoax email, SMS message or phone call claiming to be from ANZ, visit our Report suspicious activity page.
For support with ANZ Plus products, visit ANZ Plus Support or message a coach in-app
General enquiries
Call ANZ on 13 13 14 or +61 3 9683 9999 (from overseas) , or message us securely in the ANZ App .
Business enquiries call 1800 351 663 Mon-Fri 8am to 6pm (AEST).
Internet banking enquiries
+61 3 9683 8833 (from overseas)
Lost or stolen cards
Log in to the ANZ App to report your card as lost or stolen, or temporarily block your card. Find out how
Otherwise, call ANZ on 1800 033 844 or +61 3 8699 6955 (from overseas).
Disputing a transaction
Lodge a transaction dispute via the ANZ App. Find out how
ANZ Cash Investment Account
+61 3 8699 6902 (from overseas)
First Nations Customer Support Line
Speak with a culturally trained team member: 1800 037 366 Or see more information here
Family violence and financial abuse support
If you're experiencing any form of financial abuse or family violence, there are the ways we can help .
Dealing with the unexpected
Life can change quickly and everyone experiences periods of uncertainty. Whatever your situation, we're here to help you click here to find the support you need.
Other ways to get in touch
Make an appointment, or locate a branch or ATM
We're listening. Send us your complaints.
Make a complaint
Credit Reporting enquiries & correction request
If you have a Credit Report correction request or enquiry, e.g. if you require ANZ to review the information included on your credit report about your ANZ accounts, you can submit it here .
Reverse charge calls
To make a reverse charge call from overseas to the numbers above, contact the international operator in the country you are calling from, using a LANDLINE, and request to be transferred to ANZ via reverse charge. If you dial the number directly, you may be charged for the call. The overseas reverse charge number is NOT available through mobile phones.
Other ways to contact us
Insurance Personal Banking Phone Directory Personal Credit Cards Complaints and feedback Home loans Business banking Institutional and Corporate banking
Personal Banking
Phone Directory
Personal Credit Cards
Complaints and feedback
Business banking
Institutional and Corporate banking
Service of legal documents Customer Advocate Australia Investing & super Shareholders Financial difficulty National Relay Service ANZ Secure Information Exchange First Nations Customer Support Line
Service of legal documents
Customer Advocate Australia
Investing & super
Financial difficulty
National Relay Service
ANZ Secure Information Exchange
First Nations Customer Support Line
Locate an ANZ Agribusiness Manager Find a BSB number Interest rates Foreign exchange rates
Locate an ANZ Agribusiness Manager
Find a BSB number
Foreign exchange rates
Visa Secure (formerly known as Verified by Visa) FAQs Forms for existing cardholders Banking on mobile devices Fees, taxes and terms
Visa Secure (formerly known as Verified by Visa) FAQs
Forms for existing cardholders
Banking on mobile devices
Fees, taxes and terms
Important information
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
ANZ App for Android is only available on Google Play™. ANZ App for iPhone is only available from the App Store.
Apple, Apple Pay, Apple Watch, Face ID, iPad, iPhone and Touch ID are trade marks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trade marks of Google Inc.