Our friendly customer service representatives are available to help. If you have a question or a query you can email us using the contact form or you can call us on 1800 332 934. Our customer service team is available via phone from Monday - Friday 9am - 7pm (AEST) Australia Toll free number: 1800 332 934 New Zealand Toll free number: (+64) 0800 177 880 Questions, queries, feedback? Email us any time and our customer service team will get back to you. Frequently asked questions More frequently asked questions

We offer free standard shipping on orders over $100 and a flat rate of $9.90 on orders under $100. See our full delivery information Information on our returns policy is available at our website. Our customer service team is available Monday to Friday, 9am - 7pm AEST (excluding public holidays). Alternatively, any member of staff in one of our stores can answer any questions you have about our return policy. Please see the store location and trading hours page. For all product information please contact your preferred store by phone. These details are available on our Store Locator page. Alternatively, you may complete a Customer Feedback Form and a customer service representative will be in contact by email or you call us on 1800 332 934 . Our warehouse is located in Epping, 3076, VIC. Please note our warehouses are not open to the public. Send us you written comments and suggestions at our mailing address: 1 Pensioner Guard North Fremantle 6159 Please note that returns cannot be processed at our head office.