Fix audio issues when no sound plays from speakers or headphones in Windows Fix missing or undetected audio output device in Windows Fix low or quiet sound in Windows Fix audio stops working after a Windows update in Windows Fix distorted or crackling audio in Windows Fix app audio not working while system sounds work in Windows Update Audio drivers in Windows Fix printer not found and printer not recognized errors in Windows Fix print job stuck in queue errors in Windows Fix printer stopped due to paper jam errors in Windows Troubleshoot slow printing issues in Windows Fix print spooler service not running errors in Windows Fix poor print quality in Windows (Blurry, faded, or streaked prints) Fix printing problems in Word, Excel, or other apps Fix printer driver compatibility issues in Windows Fix shared printer connection problems in Windows If sound plays quietly, is muted, or apps output at different levels, use these steps to restore normal audio. Solution 1. Check volume levels in Volume mixer Select Start > Settings > System > Sound . Select Start > Settings > System > Sound . Select Volume mixer . Select Volume mixer . Make sure the volume slider is turned up for: System The affected app Make sure the volume slider is turned up for: The affected app Ensure the app isn’t muted. Ensure the app isn’t muted. Solution 2. Turn off audio enhancements Audio enhancements can reduce or distort output volume. Select Start > Settings > System > Sound . Under Output , select your audio device. Select Audio enhancements . Turn off enhancements and test the sound. Solution 3. Change the audio format Unsupported or incorrect formats may play at low volume. Select Start > Settings > System > Sound .

Under Output , select your audio device. Select Advanced . Under Default format , select a different format, then test audio. Solution 4. Update or reinstall the audio driver A corrupted or outdated driver can cause low sound. Select Start , and type Device Manager and select it from search results. Expand Sound, video and game controllers . Right‑click your audio device and select Update driver . Restart your PC. If the issue continues, uninstall the driver and reinstall it from your device manufacturer’s website. Support for Windows 10 has ended on October 14, 2025 After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. If audio is quiet or muted in Windows 10, try these steps to restore normal volume. Solution 1. Check volume levels in Volume mixer Right‑click the Volume icon in the taskbar. Select Open Volume mixer . Make sure the sliders for the system and the affected app are set to a higher volume and aren’t muted. Solution 2. Turn off audio enhancements Right‑click the Volume icon and select Sounds . Open the Playback tab. Select your audio device and then select Properties . Open the Enhancements tab. Check Disable all enhancements , then select OK . Solution 3. Change the audio format Right‑click the Volume icon and select Sounds . Open the Playback tab. Select your audio device and then select Properties . Open the Advanced tab. Under Default format , choose a different format and test audio. Solution 4. Update or reinstall the audio driver Select Start , and type Device Manager and select it from search results. Expand Sound, video and game controllers . Right‑click your audio device Update driver . Restart your PC. If needed, uninstall the driver and reinstall it from the device manufacturer’s website. If you are facing a different audio issue, refer to Fix Audio/Sound problems in Windows . Thank you for your feedback!