Last Update: June 29, 2026 Summarize with: Regularly updating your password helps protect your account from unauthorized access. If you ever forget it, resetting your password is an easy way to regain access. Remember to choose a strong password and keep it private to keep your account secure. Resetting your Jotform Password is pretty simple. Here’s how to do it: Go to the Jotform Main page and click on Login in the top-right corner of the page to go to Jotform login page. In the window that opens, click on Forgot Password? . Now, enter your email address, and click on Send Reset Instructions . You’ll get an email with instructions on how to reset your password. Open the email and click on Reset Password . Enter your new password, then enter it again to verify it, and click on Create a New Password . You’re all set! You’ve now successfully changed your password, and you can use it to log in to your Jotform account. Carla Alves August 3, 2026 Hello, I cannot access my Jotform account associated with my corporate email at Club Pilates Portugal. - carla.alves@clubpilates.pt When I try to sign in with Google, I receive the following error: “Error 400: admin_policy_enforced”, because access to Jotform is restricted by my organization’s Google Workspace security policy. I also tried to reset my Jotform password, but I am not receiving the password reset email, including in the Spam folder. Could you please help me recover access to my existing account and check whether my email address is on your bounce or block list? Please contact me through the personal email address provided in this form. I can provide the full corporate email address privately if required. Thank you, Carla Alves View Answer Hello, I cannot access my Jotform account associated with my corporate email at Club Pilates Portugal. - carla.alves@clubpilates.pt When I try to sign in with Google, I receive the following error: “Error 400: admin_policy_enforced”, because access to Jotform is restricted by my organization’s Google Workspace security policy. I also tried to reset my Jotform password, but I am not receiving the password reset email, including in the Spam folder. Could you please help me recover access to my existing account and check whether my email address is on your bounce or block list? Please contact me through the personal email address provided in this form. I can provide the full corporate email address privately if required. Thank you, Carla Alves Comilla Sampson June 25, 2026 I need to update my email address. I have a new email address and cannot access the old one View Answer I need to update my email address. I have a new email address and cannot access the old one ANTHONY PANTO November 16, 2025 All a person needs is to have the email and can request to change password. This doesn't seem secure? View Answer November 16, 2025 All a person needs is to have the email and can request to change password. This doesn't seem secure? Candice Marais October 7, 2025 It's not the answer I was looking for in order to "reset" my encrypted form in order to retrieve my submitted forms View Answer October 7, 2025 It's not the answer I was looking for in order to "reset" my encrypted form in order to retrieve my submitted forms Cottonwood chamber April 28, 2025 I don’t need the password reset, I need to update our email, as we are locked out of the original email account, the email account is no longer accessible. View Answer I don’t need the password reset, I need to update our email, as we are locked out of the original email account, the email account is no longer accessible. Anniesha Thomas February 8, 2025 The password we sent is not working View Answer February 8, 2025 The password we sent is not working Tess Crosbie February 7, 2025 Reset password does not work. Keeps coming up with "there was an error on the page" View Answer February 7, 2025 Reset password does not work. Keeps coming up with "there was an error on the page" Kelli Werth January 30, 2025 Trying to use the reset password and the link does not appear in my email or my spam folder. Please assist ASAP. Thank you. View Answer January 30, 2025 Trying to use the reset password and the link does not appear in my email or my spam folder. Please assist ASAP. Thank you. Michael Eaton January 20, 2025 Thanks a ton for the "reset password" instructions...I'm not an idiot, and I can follow your instructions you provide when attempting to reset the password...the issue is that the LINK sent to reset expires immediately thus not allowing a password reset. I Please assist asap...I've got to much to get accomplished before 8am. Thank you, Mike View Answer January 20, 2025 Thanks a ton for the "reset password" instructions...I'm not an idiot, and I can follow your instructions you provide when attempting to reset the password...the issue is that the LINK sent to reset expires immediately thus not allowing a password reset. I Please assist asap...I've got to much to get accomplished before 8am. Thank you, Mike weiss January 5, 2025 Hi I am trying to resent my password but do not see a email with a reset link. I checked my spam folder as well. Tamara View Answer January 5, 2025 Hi I am trying to resent my password but do not see a email with a reset link. I checked my spam folder as well. Tamara colibranna powell December 29, 2024 my account is suspended and I would like access to it View Answer

December 29, 2024 my account is suspended and I would like access to it Hannah Scaife December 18, 2024 I also have not had the password reset email. I have a deadline to complete an application that needs to be done by the 20th December and signed by my manager. I have completed the application but been locked out of the account. Please can you urgently help? Thank you. View Answer December 18, 2024 I also have not had the password reset email. I have a deadline to complete an application that needs to be done by the 20th December and signed by my manager. I have completed the application but been locked out of the account. Please can you urgently help? Thank you. Christian Einax October 25, 2024 this reset does not work! pleaase help me to reset my password. our company used the website in August for a poll. And now I cant use it! Christian View Answer October 25, 2024 this reset does not work! pleaase help me to reset my password. our company used the website in August for a poll. And now I cant use it! Christian marissa October 4, 2024 I have tried the password reset, but it does not send a link. View Answer October 4, 2024 I have tried the password reset, but it does not send a link. PETER BENWAY October 3, 2024 THE RESET PASSWORD LINK NEVER ARRIVES. View Answer October 3, 2024 THE RESET PASSWORD LINK NEVER ARRIVES. Lama Plyler September 30, 2024 Please unlock my account somehow it has locked out. View Answer September 30, 2024 Please unlock my account somehow it has locked out. shelby September 30, 2024 I have tried the password reset, but it does not send a link. View Answer September 30, 2024 I have tried the password reset, but it does not send a link. jackson July 30, 2024 I can not reset my password as it does not provide me a reset link I can not reset my password as it does not provide me a reset link Grace Daly July 6, 2024 Still waiting for a email to reset password. It's been several days. Still waiting for a email to reset password. It's been several days. Micky McRae June 26, 2024 I did request a password reset but did not get an email I did request a password reset but did not get an email Brendan June 4, 2024 I do not receive a password reset email. I have checked the spam filter and I have tried to reset password for this account on different browsers and devices. The reset email never arrives I do not receive a password reset email. I have checked the spam filter and I have tried to reset password for this account on different browsers and devices. The reset email never arrives venita owens May 23, 2024 I am not getting to the password reset screen when I click "reset password" from the email that you sent. It takes me to the log in screen only. I am not getting to the password reset screen when I click "reset password" from the email that you sent. It takes me to the log in screen only. Waltz May 1, 2024 Your system is failing to send the Reset Your Password email to me. It has been almost 24 hours without any response to my initial request and followup support request communication. View Answer Your system is failing to send the Reset Your Password email to me. It has been almost 24 hours without any response to my initial request and followup support request communication. Shae Robinson April 16, 2024 I am not receiving the reset password email. Please help. View Answer I am not receiving the reset password email. Please help. Nichols April 7, 2024 This did not work View Answer This did not work We’re here for you 24/7, anytime you need us day or night. Have a question or need a hand with something? Our team is always ready to help out.