AMVIA delivers this service as part of our managed IT portfolio for UK businesses. Fixed monthly pricing, no hidden fees, and a team that understands your business. check Free · check No commitment · check Response within 2 hours Managed detection and response (MDR) is a fully managed security service that combines continuous threat monitoring, human-led threat hunting, and rapid incident containment. AMVIA's UK-based 24/7 SOC monitors Microsoft Defender across your endpoints, identity and email, detecting and stopping attacks in minutes - one provider, security-first, Microsoft-certified. What's Included Everything you get with this managed service. Proactive Protection Continuous monitoring and threat detection to prevent incidents before they impact your business. Expert Management UK-based engineers handle configuration, updates, and incident response - so you don't have to. Regular Reporting Monthly reports on security posture, incidents handled, and recommended improvements. Dedicated Support Direct access to your account team for questions, changes, and escalations. How We Deliver MDR From deployment to active threat hunting - full protection within days. Environment Assessment We assess your endpoints, network, and cloud services to determine the optimal detection coverage. Sensor Deployment Lightweight agents are deployed across your estate, feeding telemetry to our detection platform. Threat Detection Our SOC analysts monitor alerts 24/7, investigate suspicious activity, and correlate events to identify real threats. Response & Containment Confirmed threats are contained immediately - affected systems isolated, malware removed, and your team briefed with full incident details. Why Choose AMVIA for Managed Detection and Response (MDR) UK-based specialists delivering measurable results for businesses of every size. Sheffield-Based, UK-Focused Our engineering and support team operates from Sheffield. We understand UK compliance requirements, network infrastructure, and the specific challenges facing British businesses. Accredited & Certified AMVIA holds Cyber Essentials certification and Microsoft Solutions Partner status - giving you confidence that our services meet the highest UK security and quality standards. 1,200+ UK Businesses Protected We manage IT and security for over 1,200 UK businesses across sectors including legal, finance, healthcare, and professional services. Our track record speaks for itself. Fast, Responsive Support Critical issues are responded to within one hour. Our helpdesk is available by phone, email, and portal - with dedicated account managers who know your environment. MDR exists because most UK SMEs cannot staff a security team around the clock. You get the people, process and tooling of an enterprise security operations centre as a fixed monthly service. It is the active-defence layer of our wider managed cybersecurity offering, sitting on top of prevention controls to catch what slips through. How does AMVIA's MDR service work? AMVIA's MDR runs as a four-stage loop: assess your environment, deploy detection, monitor and hunt 24/7, then contain confirmed threats. Microsoft Defender for Endpoint feeds telemetry to our 24/7 SOC , where UK analysts triage every signal and act on real attacks - not raw alerts. Environment assessment - we map your endpoints, network, and Microsoft 365 estate to set the right detection coverage. Sensor deployment - lightweight Defender agents stream telemetry from your devices and identity logs to our platform. Threat detection and hunting - analysts monitor alerts 24/7, correlate events, and proactively hunt for indicators automated rules miss. Response and containment - confirmed threats are isolated, accounts disabled, malware removed, and your team briefed with full incident detail. Because the detection engine is Microsoft Defender for Business - not a bolt-on third-party agent - there is no rip-and-replace. We monitor the security tooling already built into your Microsoft licences. See Microsoft's own documentation on Defender for Endpoint for how the underlying detection works. What's included in managed detection and response?

Every AMVIA MDR engagement bundles continuous monitoring, expert management, and clear reporting into one accountable service. You are not buying a dashboard - you are buying outcomes delivered by named UK engineers who know your environment. Proactive protection - continuous monitoring and threat detection to stop incidents before they bite. Expert management - UK-based engineers handle configuration, tuning, updates, and live incident response. Regular reporting - monthly reports on security posture, incidents handled, and prioritised improvements. Dedicated support - direct access to your account team, with critical issues responded to in under one hour. For threats that reach the device, MDR pairs naturally with endpoint detection and response (EDR) ; when an incident is confirmed, our incident response playbooks take over. Why do UK SMEs need MDR? UK SMEs need MDR because attackers operate outside office hours and prevention alone is not enough. Detection without a human response is just noise. The numbers show how routine breaches have become - and how expensive the ones you miss can be. 43% of UK businesses experienced a cyber breach or attack in the last year ( DSIT Cyber Security Breaches Survey 2025 ). 85% of those breaches involved phishing ( DSIT 2025 ). £3,550 was the average cost of the most disruptive breach to UK businesses (DSIT 2025). 22% of breaches began with compromised credentials as the initial vector (Verizon DBIR 2025). The global median ransomware demand fell 34% year on year to about $1.32 million (~£1.04m) in 2025 (Sophos 2025). The National Cyber Security Centre publishes ongoing guidance on these cyber threats and consistently recommends 24/7 detection and response for organisations that cannot absorb downtime. AMVIA delivers exactly that, backed by 24/7 security monitoring . MDR vs EDR vs SIEM: what's the difference? MDR, EDR and SIEM solve overlapping problems at different layers. EDR is the sensor on the device. SIEM is the log-correlation engine. MDR is the managed service - the analysts and process that turn both into stopped attacks. SMEs without a security team get the most value from MDR. For a deeper breakdown, read our MDR vs EDR comparison. How much does MDR cost? AMVIA prices MDR per user per month on a fixed, predictable basis - no hidden charges for alert volume or incident response actions. This puts enterprise-grade security operations within reach of a 10–500 staff business without the cost of hiring a full in-house team. Set that monthly fee against the downside: with a global median ransomware demand of about $1.32 million (~£1.04m) in 2025 (Sophos 2025) and a £3,550 average disruptive-breach cost (DSIT 2025), MDR is a fraction of the financial impact of a single undetected intrusion. We scope exact pricing to your user count and environment during a free assessment. Frequently Asked Questions How does MDR differ from a standalone SIEM? expand_more A SIEM collects and correlates security logs but needs skilled in-house staff to write detection rules, investigate alerts, and respond. MDR wraps that capability with 24/7 human analysts, proactive threat hunting, and hands-on containment - delivering outcomes, not raw data. For SMEs without a dedicated security team, MDR is what makes SIEM data actionable. What does proactive threat hunting involve? expand_more Our analysts do not just wait for alerts. They actively search your environment for indicators of compromise, unusual account behaviour, and signs of attacker persistence that automated rules miss - including authentication anomalies, lateral movement, and suspicious PowerShell execution. With 22% of breaches starting from compromised credentials (Verizon DBIR 2025), hunting for credential abuse before it triggers an alert is essential. How quickly does AMVIA contain a confirmed threat? expand_more Our target is to contain confirmed threats within minutes of validation. Containment includes isolating endpoints, disabling compromised accounts, blocking malicious IPs, and terminating suspicious processes. Analysts work to pre-authorised response playbooks for ransomware, credential theft, and data exfiltration, so we can act fast during an active attack without waiting on approvals. How is MDR priced for small and medium businesses? expand_more MDR is priced per user per month on a fixed basis with no hidden charges for alert volume or incident response actions. That makes enterprise-grade security operations accessible to SMEs without the cost of a full security team. Pricing scales cleanly with headcount, so your security spend stays predictable as you grow. What data sources does AMVIA's MDR monitor? expand_more Our MDR ingests telemetry from endpoints, Microsoft 365 email and identity logs, firewall and network traffic, cloud applications, and server infrastructure. This cross-environment visibility lets analysts correlate events across attack surfaces and detect multi-stage attacks that single-source monitoring misses. We integrate with your existing tools, so there is no need to replace your current stack. Is AMVIA accredited to run MDR? expand_more AMVIA holds Cyber Essentials certification and Microsoft Solutions Partner status (Modern Work, Security, and Infrastructure). Our engineering and SOC team operates from Sheffield, and we manage IT and security for 1,200+ UK businesses across legal, finance, healthcare, and professional services - so MDR is delivered by people who run this for a living. Get a tailored quote for your business. Related Resources What Is a Cyber Breach? Understanding cyber breaches and what to do How Much Does Managed Cybersecurity Cost? UK pricing guide for managed cybersecurity services MDR vs EDR: Which Does Your Business Need? Compare managed detection vs endpoint detection Managed Cybersecurity Service AMVIA's complete managed cybersecurity service