Merchant
发布时间:2026-09-11 | 浏览:1
Download GrabMerchant App
Download GrabMerchant App
Reach millions of consumers on Grab, while offering greater convenience and rewards to your existing customers.
Power your business
Tap into our suite of services for merchants—food delivery, groceries, payments, financing, and more.
Tools for success
Manage your orders, payments, and more from our Merchant app and portal.
Rizal Bumbu from Pasar Tomang Barat
After joining GrabMart, my sales increased by more than 4.5 times. I was able to provide jobs for my relatives as well as expand my business.”
Toko MB Dita from Pasar Leg
Now traditional market traders like me are able to serve online buyers and reach more customers.”
Pak Amin of Mie Ayam Garuda
GrabFood always provides promos for merchants, and that's great. Since taking advantage of them, my sales have increased.”
Ways to be a merchant-partner
Set up your store on Grab in as little as 3 days
Offer delivery services without adding to your headcount
Enjoy instant cash out to your bank account
Manage your payments on Grab Merchant Central or the Grab Merchant-partner app
Gain exclusive insights to drive business growth
Set up your store on Grab in as little as 3 days
Offer delivery services without adding to your headcount
Enjoy instant cash out to your bank account
Manage your payments on Grab Merchant Central or the Grab Merchant-partner app
Apply for finance products to help you fund your business
Gain exclusive insights to drive business growth
What do I need to do?
Make an appointment & sign up here.
Required documents for the merchant registration verification process (Non-PT Merchant). Contract Agreement Menu / Item & Price Photo outside the outlets Photo inside the outlets Residence Indentification Card Selfie with Residence Indentification Card Bank Information
Contract Agreement
Menu / Item & Price
Photo outside the outlets
Photo inside the outlets
Residence Indentification Card
Selfie with Residence Indentification Card
Bank Information
Sign up and start receiving orders in 3 to 10 working days.
The GrabMerchant app is available for download on the Apple App Store and Google Play Store .
What do I need to do?
Contract Agreement
Menu / Item & Price
Photo outside the outlets
Photo inside the outlets
Residence Indentification Card
Selfie with Residence Indentification Card
Bank Information
Sign up and start receiving orders in 3 to 10 working days.
The GrabMerchant app is available for download on the Apple App Stor e and Google Pl ay Store.
Got questions? We’ve got answers.
For more questions, please visit our Help Centre .
What do I need to become a Grab merchant-partner? Please refer to the Get Started section above.
Please refer to the Get Started section above.
Can I get on Grab if I do not have an actual shopfront? Yes, you can as long as you have the documents listed in the Get Started section above
Yes, you can as long as you have the documents listed in the Get Started section above
Are there any sign up fees? No sign up fee is required.
No sign up fee is required.
Will my outlet be automatically eligible for self pick-up? You will only need to fill out this form .
You will only need to fill out this form .
When will I receive my first payment? Your first payment will be made within 10 working days from the first completed order date. Subsequent payments will be made within 48 hours of completed orders.
Your first payment will be made within 10 working days from the first completed order date. Subsequent payments will be made within 48 hours of completed orders.
Got questions? We’ve got answers.
For more questions, please visit our Help Centre .
What do I need to become a Grab merchant-partner? Please refer to the Get Started section above.
Please refer to the Get Started section above.
Can I get on Grab if I do not have an actual shopfront? Yes, you can as long as you have the documents listed in the Get Started section above
Yes, you can as long as you have the documents listed in the Get Started section above
Are there any sign up fees? No sign up fee is required.
No sign up fee is required.
When will I receive my first payment? Your first payment will be made within 10 working days from the first completed order date. Subsequent payments will be made within 48 hours of completed orders.
Your first payment will be made within 10 working days from the first completed order date. Subsequent payments will be made within 48 hours of completed orders.
Start your journey as a merchant-partner.
Encountering issues with Grab services? Contact Grab Support via: * Help Center in the Grab app * Website: help.grab.com * Hotline: +62 21 2350 7042
Grab Indonesia will only contact you using the following numbers: * Consumers & Driver-Partners: +62 21 2350 7078 * GrabMerchant Partners: +62 21 2350 7045 * Incident Response Team: +62 21 2350 7077
Directorate General of Consumer Protection and Trade Compliance Ministry of Trade of the Republic of Indonesia WhatsApp Ditjen PKTN: +62 853 1111 1010
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