AHPRA-registered doctors available in 15 minutes^. Get medical advice, request referrals, multi-day certificates and scripts, where clinically appropriate. 100+ AHPRA-registered doctors 4+ Experience Rating ^Based on typical wait times; may vary depending on demand and availability. Why choose Hola Health for online GP consults? 100+ AHPRA Registered Practitioners 2M+ GP Consults 24/7 Availability ISO 27001 data security Bulk billed* For eligible patients Medically reviewed by Dr. William Crews, MBChB, FRACGP, MRCGP . Last updated & reviewed on 17 Sep 2026. We’re partnered with 24-hour doctor access, real-time How do online doctor consults work with Hola? 1. Request a consult in minutes Choose consult type. Answer a few questions – it usually takes a few minutes. 2. Video consult with a practitioner Receive a video link to talk to an AHPRA -registered doctor or practitioner. 3. Get scripts, referrals and sick notes If approved, your medical docs will be sent to your phone shortly after your consultation. 1. Request a consult in minutes 2. Video consult with a practitioner 3. Get scripts, referrals and sick notes Cost & considerations The online doctor consult starts typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability) once you submit your request. Choose from a long consult (up to 15 minutes) or a standard consult (up to 8 minutes). Request referrals, new or repeat script online from an AHPRA-registered online GP. For general medical advice, urgent care, bulk billing* is available on: 11pm to 6:45am, 7 days a week. Medicare card needed. We don’t believe in hidden fees or booking fee, everything is transparent at Hola. Frequently Asked Questions What is an online doctor? An online doctor in Australia is an Australian-registered General Practitioner (GP) or Nurse Practitioner (NP) who conducts medical consultations with patients via secure video call. It is a convenient alternative to in-person visits for many health concerns. Viewed as a virtual home doctor, they offer a range of services, including medical consultations, prescriptions, referrals, and other healthcare needs. Can I discuss mental health concerns in my online doctor's appointment? Yes, you can comfortably discuss your concerns with our online GPs or medical practitioners, who are equipped to discuss mental health concerns. During your consultation, the practitioner will review your symptoms and medical history, provide medical advice, and outline any necessary follow-up care. If clinically appropriate following assessment, they may issue a stress leave certificate, referral to mental health services, or discuss medication options. What are the services offered by an online doctor Australia? Our online GP chat and video call consult provides a range of services, including: General medical consultations: For common health concerns and general medical advice. After-hours GP appointments: Access to doctors outside standard clinic hours, bulk-billed at select hours* for urgent care medical advice and script refill (if clinically appropriate). Medical certificates: Issuance of online dr certificate or medical certificate for work, school, carer’s leave, or stress leave. Online prescriptions: New and repeat instant script for suitable medications, if clinically approved. Online referrals: Referrals to specialists, pathology services, or radiology. Weight loss: Weigh management consults , if appropriate. Is an online doctor consultation as effective as visiting a doctor in person? For many non-emergency conditions, online consultations can be highly effective. However, conditions requiring a physical examination or urgent, hands-on medical attention may necessitate an in-person visit. Are online doctor consultations in Australia covered by Medicare? Yes. At Hola Health, doctor consults are bulk-billed after hours* (select hours) for urgent care, medical advice and scripts. Outside these hours, private fees apply. How do I claim bulk billing when requesting the service? Bulk billing at Hola Health is applied automatically if you’re eligible. Just enter your Medicare details when booking. If you qualify, Hola will process the claim for you—there’s no upfront payment needed, and the Medicare rebate goes directly to Hola. How to get a doctor’s note online? To get a medical certificate (doctor’s note) online, start a text-based consultation or video call with one of our online doctors or health practitioners. Simply fill out a form with your details and get your online doctor’s note on your phone if approved. Are Hola online doctor services safe? Yes, Hola Health’s online doctor consultation service is secure to use. Your data is stored in Australian servers protected by ISO 27001 security. Our platform is compliant with the Australian Digital Health Agency and follows strict protocols underlined by the Australian Privacy Principles . With 24-hour doctor access, you can book appointments day or night without worrying about your privacy. Are Hola Health’s online doctors legitimate? Yes. All Hola Health practitioners are real, Australian-registered doctors or medical practitioners registered with AHPRA, who adhere to strict medical guidelines and Australian telehealth standards. Can an online doctor provide specialist referrals? Yes. During your consultation, Hola Health AHPRA-registered doctor or medical practitioner can assess your symptoms and provide a specialist referral if clinically appropriate. You may consult for these referrals to specialists such as: Dermatologist Referral ENT Specialist Referral Gynaecologist Referral Gastroenterologist Referral Ophthalmologist Referral Paediatrician Referral Urologist Referral Endocrinologist Referral Cardiologist Referral Orthopaedic Referral Obstetrician Referral Fertility Referral The referral letter is sent electronically via email or SMS after your consultation. Learn more about online specialist referrals Can a Hola Health GP provide a blood test referral? Yes. If medically appropriate. Hola Health telehealth doctor or medical practitioner can issue a pathology referral for various blood tests if clinically suitable, including: General Health Tests

Complete Blood Count (CBC) Referral General Health Blood Test Referral Iron Deficiency Test Referral Thyroid Function Test Referral Metabolic & Organ Function Tests (HbA1c) Test Referral Cholesterol Test Referral Gout Test Referral Kidney Function Test Referral Liver Function Test Referral Hormone & Reproductive Health Men’s Health Pathology Test Referral Fertility Screening Referrals STI Blood Test Referral The referral letter is sent electronically via email or SMS after your consultation. Learn more about online blood test referral . Please note that Hola Health provides the platform for the consultation, while the AHPRA-registered practitioner maintains full clinical independence over what is investigated and prescribed. Pathology referrals are issued at the sole clinical discretion of the AHPRA-registered GP. A consultation does not guarantee a specific test or prescription. Can I get radiology or imaging referrals online? Yes. Hola Health online doctors or medical practitioners can provide radiology referrals if your symptoms require imaging. Common imaging referrals include: Chest X-Ray Referral Pelvis X-Ray Referral Knee X-Ray Referral Hip X-Ray Referral Rib X-Ray Referral Ultrasound Referral Dating Scan Referral Bladder Ultrasound Referral Thyroid Ultrasound Referral Gallbladder Ultrasound Referral Pelvic ultrasound Referral Holter Monitor Referral Other Diagnostics DEXA Scan Referral Echocardiogram Referral The referral letter is sent electronically via email or SMS after your consultation. Learn more about radiology referrals Rated 4+ across Google & Trustpilot | 4,400+ total verified reviews Join over 1 million Australians​ Very quickly to respond back to me. All the correct correspondence. Thank you. Quick and easy to browse and navigate through. Alan Tourany June 12, 2026 Very quick, easy and efficient See all 400+ Trustpilot reviews See all 4000+ Google reviews See all 400+ Trustpilot reviews Find a GP without the wait “At Hola, we understand that health concerns can arise anytime. That’s why real Australian-registered doctors and practitioners are here for you 24/7, always ready to help.” Verified Provider Dr Vishnu Gopalan Verified Provider Dr Ammar Al-Ani Verified Provider Dr Achini Perera Verified Provider Dr Mahmood Nekooee Verified Provider Verified Provider Dr Sathyan Gunaseelan Hola Health provides doctor consultations with AHPRA-registered online practitioners in Australia. Following a hassle-free telehealth appointment, the medical advice and documents are intended solely for legitimate medical purposes. Dr Vishnu Gopalan Verified Provider Dr Ammar Al-Ani Verified Provider Dr Achini Perera Verified Provider Dr Mahmood Nekooee Verified Provider Dr Vian Miran Verified Provider Dr Sathyan Gunaseelan Verified Provider Easy 24-hour doctor appointments Types of online doctor consults Download the Hola app for quicker, easier telehealth See an online doctor instantly. Access your medical docs anytime. Experience healthcare, uninterrupted. Scan the QR Code to download the app instantly TAKE 20% OFF 3 ORDERS Download the app and use code FIRST20 at checkout. Take 20% off 3 consults or certificates.