Forum Discussion I am a parent trying to setup teams for his 5 yr old son's school, and am very frustated. This could be a long post so I apologise in advance. I bought a new laptop 2 months ago for my son and am trying to setup teams for him. His school has provided an email id and password which helps me login to teams through the webbrowser, but does not do it with the teams app. I have tried everything i can find on the net from clearing the cache in various places to re-installing the app several times to no avail. finally i found an advice to rename the teams folder %appdata%\Microsoft\teams to something else and then trying, did not solve the issue, but during the several login process I found the following: 1) whenever I open the teams app, I get the following screen, first login screen

2) and when i try to login through here, I get the following screen without even a password prompt, and when I press Ok, I am told to restart. 3) Now if I close the error screen by pressing the X on the top right corner without pressing OK, I get the following login screen, and when I login through this, I can login successfully and the teams app opens up Now everyting works smoothly until I restart my laptop and the whole cycle beings. Now my wife who assists my son in his school work uses this laptop and is not tech-savy, I would like to permanently login into the app like normal people do and would like my son to start attending his classes as soon as the laptop is turned on. How can I get the second login screen directly when starting Teams app for windows and why do I keep on getting signed out of teams when I restart. Can someone help? Thanks for your support.