ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter Installation Error;- Can someone help please. Windows Update will not update. The above Installation Error is shown. Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Neil D • 34,280 Reputation points • Volunteer Moderator 2025-07-31T11:43:21.82+00:00 What is the current build of windows and what channel are you using? Use winver in Search to check the build. 90+ votes What is the current build of windows and what channel are you using? Use winver in Search to check the build. Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Amar singh karki • 50 Reputation points 2026-05-03T03:48:28.19+00:00 my windows not update please help me 100+ votes my windows not update please help me Neil D • 34,280 Reputation points • Volunteer Moderator 2026-05-03T09:12:56.11+00:00 @Amar singh karki have you read the suggestions in the thread regarding the Recovery option in windows. Also what is the current version and build of the windows Insider build you have and which channel are you using? 20+ votes @Amar singh karki have you read the suggestions in the thread regarding the Recovery option in windows. Also what is the current version and build of the windows Insider build you have and which channel are you using? BryceSor • 5,500 Reputation points • Volunteer Moderator 2025-08-01T06:38:56.9833333+00:00 Hi Allan, Whatever Insider you are on use the following as its the quickest way of repairing. 1 comment Show comments for this answer norti • 10 Reputation points 2025-08-02T13:06:16.68+00:00 That would be a good solution if this was available (Dev build here, can't upgrade to 5722/5733 with error code 0x80070002) 6 votes Whatever Insider you are on use the following as its the quickest way of repairing. norti • 10 Reputation points 2025-08-02T13:06:16.68+00:00 That would be a good solution if this was available (Dev build here, can't upgrade to 5722/5733 with error code 0x80070002) 6 votes That would be a good solution if this was available (Dev build here, can't upgrade to 5722/5733 with error code 0x80070002) Maria Ramirez • 25 Reputation points 2026-04-26T00:58:21.8466667+00:00 Hola, tengo un problema con mi PC nuevo, no me permite ejecutar la descarga de WhatsApp, me sale este error: 0X80070005. He ejecutado todas las recomendaciones que me han dado y sigue igual. Es un problema de Windows Update según me arroja el sistema. Pero ni con el solucionador he podido 1 comment Show comments for this answer Lychee-Ng • 28,290 Reputation points • Microsoft External Staff • Moderator 2026-04-27T07:04:39.7433333+00:00 Este mensaje se publicó en la sección en inglés, pero como usted usa español, el contenido a continuación se ha traducido automáticamente a este idioma. Por lo tanto, pueden aparecer errores gramaticales o frases extrañas. Hola Maria Ramirez , El error 0x80070005 significa "Acceso denegado" y, cuando bloquea la instalación de WhatsApp y la Microsoft Store, probablemente se deba a un problema de permisos o de actualización de Windows. Intentemos lo siguiente: Reparar archivos del sistema Abra el Símbolo del sistema como administrador > Ejecutar: sfc /scannow dism /online /cleanup-image /restorehealth Reinicie su PC al finalizar. Restablecer la Microsoft Store: Presione Win + R > escriba wsreset.exe > Intro Comprobar el servicio de instalación de la Tienda Presione Win + R > escriba services.msc > Intro Busque el servicio de instalación de la Microsoft Store y haga clic con el botón derecho. Abra Propiedades > Establezca el tipo de inicio en Automático > haga clic en Iniciar / Reiniciar > Aceptar . Si el problema persiste, generalmente significa que los permisos de Windows están dañados. En ese caso, la única solución fiable es una instalación de reparación de Windows sin modificar el sistema (conserva los archivos y corrige los permisos). Aviso: Una instalación o actualización sin modificar el sistema actualizará los archivos y el sistema operativo de Windows sin eliminar archivos ni aplicaciones. Dicho esto, siempre recomendamos que, si tiene datos importantes, haga una copia de seguridad antes de realizar cambios importantes en el sistema. 3 votes Hola, tengo un problema con mi PC nuevo, no me permite ejecutar la descarga de WhatsApp, me sale este error: 0X80070005. He ejecutado todas las recomendaciones que me han dado y sigue igual. Es un problema de Windows Update según me arroja el sistema. Pero ni con el solucionador he podido Lychee-Ng • 28,290 Reputation points • Microsoft External Staff • Moderator 2026-04-27T07:04:39.7433333+00:00 Este mensaje se publicó en la sección en inglés, pero como usted usa español, el contenido a continuación se ha traducido automáticamente a este idioma. Por lo tanto, pueden aparecer errores gramaticales o frases extrañas. Hola Maria Ramirez , El error 0x80070005 significa "Acceso denegado" y, cuando bloquea la instalación de WhatsApp y la Microsoft Store, probablemente se deba a un problema de permisos o de actualización de Windows. Intentemos lo siguiente: Reparar archivos del sistema Abra el Símbolo del sistema como administrador > Ejecutar: sfc /scannow dism /online /cleanup-image /restorehealth Reinicie su PC al finalizar. Restablecer la Microsoft Store: Presione Win + R > escriba wsreset.exe > Intro Comprobar el servicio de instalación de la Tienda Presione Win + R > escriba services.msc > Intro Busque el servicio de instalación de la Microsoft Store y haga clic con el botón derecho. Abra Propiedades > Establezca el tipo de inicio en Automático > haga clic en Iniciar / Reiniciar > Aceptar . Si el problema persiste, generalmente significa que los permisos de Windows están dañados. En ese caso, la única solución fiable es una instalación de reparación de Windows sin modificar el sistema (conserva los archivos y corrige los permisos). Aviso: Una instalación o actualización sin modificar el sistema actualizará los archivos y el sistema operativo de Windows sin eliminar archivos ni aplicaciones. Dicho esto, siempre recomendamos que, si tiene datos importantes, haga una copia de seguridad antes de realizar cambios importantes en el sistema. 3 votes Este mensaje se publicó en la sección en inglés, pero como usted usa español, el contenido a continuación se ha traducido automáticamente a este idioma. Por lo tanto, pueden aparecer errores gramaticales o frases extrañas. Hola Maria Ramirez , El error 0x80070005 significa "Acceso denegado" y, cuando bloquea la instalación de WhatsApp y la Microsoft Store, probablemente se deba a un problema de permisos o de actualización de Windows. Intentemos lo siguiente: Reparar archivos del sistema Abra el Símbolo del sistema como administrador > Ejecutar: sfc /scannow dism /online /cleanup-image /restorehealth Reinicie su PC al finalizar. Abra el Símbolo del sistema como administrador > Ejecutar: sfc /scannow dism /online /cleanup-image /restorehealth dism /online /cleanup-image /restorehealth Reinicie su PC al finalizar. Restablecer la Microsoft Store: Presione Win + R > escriba wsreset.exe > Intro Comprobar el servicio de instalación de la Tienda Presione Win + R > escriba services.msc > Intro Busque el servicio de instalación de la Microsoft Store y haga clic con el botón derecho. Abra Propiedades > Establezca el tipo de inicio en Automático > haga clic en Iniciar / Reiniciar > Aceptar . Presione Win + R > escriba services.msc > Intro Busque el servicio de instalación de la Microsoft Store y haga clic con el botón derecho. Abra Propiedades > Establezca el tipo de inicio en Automático > haga clic en Iniciar / Reiniciar > Aceptar .

Si el problema persiste, generalmente significa que los permisos de Windows están dañados. En ese caso, la única solución fiable es una instalación de reparación de Windows sin modificar el sistema (conserva los archivos y corrige los permisos). Aviso: Una instalación o actualización sin modificar el sistema actualizará los archivos y el sistema operativo de Windows sin eliminar archivos ni aplicaciones. Dicho esto, siempre recomendamos que, si tiene datos importantes, haga una copia de seguridad antes de realizar cambios importantes en el sistema. Lychee-Ng • 28,290 Reputation points • Microsoft External Staff • Moderator 2025-08-01T04:47:25.58+00:00 Hi Alan Smith , Welcome to the Microsoft Q&A! I'm sorry to hear you're encountering the error with the Windows Update installation. The error code 0x800705b4 typically indicates a timeout error or that the service is not responding. This issue may be related to network issues, corrupted update components or conflicting third-party software. This is usually fixable by rechecking Internet, resetting update components or clearing cache . But if none of that doesn't work, you can try out some other options below: 1 - Run Windows Update Troubleshooter & built-in repair Open Settings > Systems > Troubleshoot > Other troubleshooters Click Run next to Windows Update > Follow the prompts If the issue persists, try Fix problems using Windows Update by going to Settings > System > Recovery > Reinstall now 2 - Force-sync Insider updates with Command Prompt (Admin) The error sometimes occurs when the update line gets stuck. You can try running the following prompt: usoclient StartInteractiveScan to see if it works. 3 - Reset the Insider Channel Go to Settings > Windows Update > Windows Insider Program . Click Stop getting preview builds > Restart . Re-enroll > Check for updates again. 4 - Clean the hidden components of Insider builds using PowerShell (Admin) Stop-Service -Name "Windows Update" -Force Remove-Item -Path "$env:windir\SoftwareDistribution\*" -Recurse -Force Remove-Item -Path "$env:windir\System32\catroot2\*" -Recurse -Force Start-Service -Name "Windows Update" 5 - Manually install the pending Insider update or trying In-place upgrade: Find your current build number by pressing Win + R > winver Getting the Windows 11 Installation Assistant Download the next Insider build from UUP Dump Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. If the issue persists, your Insider Preview build might be corrupted! Consider a repair install with in-place upgrade > Download Windows Insider Preview ISO Let me know if you'd like help with the In-place upgrade or if the issue persists after trying these steps. Please understand that the first answer doesn't always solve the problem. In addition, this is an Insider program, so there's a chance this is a regression from the build itself and reporting it might help escalate the issue. Consider submitting feedback via the Feedback Hub ( Win + F ) to help Microsoft investigate further. Warm Regards, Lychee-MSFT | Microsoft Q&A Support Specialist If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 2 comments Show comments for this answer Lychee-Ng • 28,290 Reputation points • Microsoft External Staff • Moderator 2025-08-04T06:26:39.8+00:00 Hi, It's been a while and I'm writing to see if any of the suggestions above helped with your issue. Any update would be appreciated, even simple as marking an answer would let us know! Lychee-MSFT | Microsoft Q&A Support Specialist 10+ votes Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Hi Alan Smith , Welcome to the Microsoft Q&A! I'm sorry to hear you're encountering the error with the Windows Update installation. The error code 0x800705b4 typically indicates a timeout error or that the service is not responding. This issue may be related to network issues, corrupted update components or conflicting third-party software. This is usually fixable by rechecking Internet, resetting update components or clearing cache . But if none of that doesn't work, you can try out some other options below: 1 - Run Windows Update Troubleshooter & built-in repair Open Settings > Systems > Troubleshoot > Other troubleshooters Click Run next to Windows Update > Follow the prompts If the issue persists, try Fix problems using Windows Update by going to Settings > System > Recovery > Reinstall now 2 - Force-sync Insider updates with Command Prompt (Admin) The error sometimes occurs when the update line gets stuck. You can try running the following prompt: usoclient StartInteractiveScan to see if it works. 3 - Reset the Insider Channel Go to Settings > Windows Update > Windows Insider Program . Click Stop getting preview builds > Restart . Re-enroll > Check for updates again. 4 - Clean the hidden components of Insider builds using PowerShell (Admin) 5 - Manually install the pending Insider update or trying In-place upgrade: Find your current build number by pressing Win + R > winver Getting the Windows 11 Installation Assistant Download the next Insider build from UUP Dump Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. If the issue persists, your Insider Preview build might be corrupted! Consider a repair install with in-place upgrade > Download Windows Insider Preview ISO Let me know if you'd like help with the In-place upgrade or if the issue persists after trying these steps. Please understand that the first answer doesn't always solve the problem. In addition, this is an Insider program, so there's a chance this is a regression from the build itself and reporting it might help escalate the issue. Consider submitting feedback via the Feedback Hub ( Win + F ) to help Microsoft investigate further. Lychee-MSFT | Microsoft Q&A Support Specialist If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. Lychee-Ng • 28,290 Reputation points • Microsoft External Staff • Moderator 2025-08-04T06:26:39.8+00:00 Hi, It's been a while and I'm writing to see if any of the suggestions above helped with your issue. Any update would be appreciated, even simple as marking an answer would let us know! Lychee-MSFT | Microsoft Q&A Support Specialist 10+ votes It's been a while and I'm writing to see if any of the suggestions above helped with your issue. Any update would be appreciated, even simple as marking an answer would let us know! Lychee-MSFT | Microsoft Q&A Support Specialist Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.