Internet stops working on most Applications after Streaming/Video calls, requires a system restart.
发布时间:2026-09-19 | 浏览:3
My Windows 11 PC has been having issues with Ethernet internet connection after trying to stream anything.
Whenever I try to do any of the following the internet connection is nearly guaranteed to break:
Steam remote play streaming to another PC or to my Steam Link (TV).
Slack huddle calls
Microsoft Teams meetings
(Surprisingly, Zoom calls DON'T break the connection and work fine)
The apps I've noticed lose connection are nearly all Desktop Apps, Windows Apps, Discord, Slack, Ookla Speed Test, etc
When the issue occurs, I have to restart my system to fix it. Things boot up and work fine until I do any of the above activities again.
Chrome and Internet browsers mostly work when the issue occurs (though noticeably slower).
I have a great PC with only 2 year old hardware.
Device name The-Black-Omen
Processor Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz 3.50 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID 7CED9D0D-2A62-4B7E-8EB0-2447A8F64E05
Product ID 00325-81944-85547-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
https://answerscdn.microsoft.com/static/images/image-not-found.jpg Ethernet Adapter: Link speed (Receive/Transmit): 1000/1000 (Mbps)
IPv4 address: 10.0.0.241
IPv4 DNS servers: 75.75.75.75 (Unencrypted)
75.75.76.76 (Unencrypted)
Primary DNS suffix: hsd1.ut.comcast.net
Manufacturer: Realtek
Description: Realtek Gaming GbE Family Controller
Driver version: 1168.1.714.2021
Physical address (MAC): 04-0E-3C-36-EC-D7
 and click Properties. Choose Use the following DNS server addresses, set Preferred DNS server to 8.8.8.8, and Alternate DNS server to 8.8.4.4. Save the change and restart Laptop. Configure Power Management Press Win + R, input ncpa.cpl and click OK. Right-click on your Wi-Fi adapter and click Properties. Click Configure, go to Power Management, and ensure the box Allow the computer to turn off this device to save power is unchecked. Click OK to save the change. Reset TCP/IP Configuration Run Command Prompt as administrator. Input these two commands and press Enter after each one: netsh winsock reset netsh int ip reset c:\resetlog.txt netsh int ip reset ipconfig /release ipconfig /renew Restart your laptop. Temporarily disable any third-party antivirus or firewall software you have installed, as they may interfere with network connections. If the issue resolves after disabling them, consider configuring the software to allow the affected applications or try using alternative security software. Try uninstalling the recent Windows Update temporarily if you recently updated your Windows. I hope the above steps helped you. In case of additional questions, reach out back to me, and I will be happy to help and try my best to resolve your issue. Thank you. Best, Mostafa 0 comments No comments
Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution.
I’m sorry that you are experiencing this issue. Please follow the steps below.
Uninstall network drivers by going to Device Manager; after uninstalling network drivers, restart the PC and Install the latest version again.
Run Network Troubleshooter.
In Windows 10, go to the Troubleshoot tab by going to Start > Update & Security.
Locate Network Connections and click Run the troubleshooter.
Finish the process by following the on-screen instructions.
Use Google DNS.
Type ncpa.cpl to the Run window and press Enter.
Right-click your adapter and choose Properties.
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Choose Use the following DNS server addresses, set Preferred DNS server to 8.8.8.8, and Alternate DNS server to 8.8.4.4.
Save the change and restart Laptop.
Configure Power Management
Press Win + R, input ncpa.cpl and click OK.
Right-click on your Wi-Fi adapter and click Properties.
Click Configure, go to Power Management, and ensure the box Allow the computer to turn off this device to save power is unchecked.
Click OK to save the change.
Reset TCP/IP Configuration
Run Command Prompt as administrator.
Input these two commands and press Enter after each one:
netsh winsock reset
netsh int ip reset c:\resetlog.txt
netsh int ip reset
ipconfig /release
ipconfig /renew
Restart your laptop.
Temporarily disable any third-party antivirus or firewall software you have installed, as they may interfere with network connections. If the issue resolves after disabling them, consider configuring the software to allow the affected applications or try using alternative security software.
Try uninstalling the recent Windows Update temporarily if you recently updated your Windows.
I hope the above steps helped you. In case of additional questions, reach out back to me, and I will be happy to help and try my best to resolve your issue. Thank you.