Sync your computer's files and folders with OneDrive
发布时间:2026-08-11 | 浏览:6
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-- Sync issues --
Fix sync problems
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Sync pending error
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Improve sync performance
Processing changes error
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Files will be erased message
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-- Account issues --
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-- Other issues --
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This document provides a comprehensive guide on how to back up, sync, and manage files using OneDrive across various devices. It explains setting up folder backup, syncing files, and managing OneDrive settings to ensure files are securely stored and accessible.
Store, back up, and secure all your files
With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, or through the OneDrive website at OneDrive.com.
If you add, change, or delete a file or folder in your OneDrive folder, the file or folder is added, changed, or deleted on the OneDrive website and vice versa.
You can work with your synced files directly in File Explorer in Windows or Finder in macOS. Whenever you’re online, any changes that you or others make will sync automatically. Once synced, you can access your files even when you’re offline.
Install and set up OneDrive for Windows
Download and install OneDrive for your computer from www.microsoft.com/microsoft-365/onedrive/download Download OneDrive Note If you have Windows 11, OneDrive is already installed on your PC.
Download and install OneDrive for your computer from www.microsoft.com/microsoft-365/onedrive/download
Download OneDrive
If you have Windows 11, OneDrive is already installed on your PC.
Open OneDrive, and when prompted, enter your Microsoft personal account or work or school account, and select Sign in .
Open OneDrive, and when prompted, enter your Microsoft personal account or work or school account, and select Sign in .
There are two screens in OneDrive Setup that are helpful to watch for: On the This is your OneDrive folder screen, select Next to accept the default folder location for your OneDrive files. If you want to change the folder location, select Change location - this is the best time to make this change. On the All your files, ready and on-demand screen, you'll see how files are marked to show them as online-only, locally available, or always available. Files On-Demand helps you access all your files in OneDrive without having to download all of them and use storage space on your Windows device. Select Next .
There are two screens in OneDrive Setup that are helpful to watch for:
On the This is your OneDrive folder screen, select Next to accept the default folder location for your OneDrive files. If you want to change the folder location, select Change location - this is the best time to make this change.
On the All your files, ready and on-demand screen, you'll see how files are marked to show them as online-only, locally available, or always available. Files On-Demand helps you access all your files in OneDrive without having to download all of them and use storage space on your Windows device. Select Next .
Once sync has completed, you can: Choose which OneDrive folders sync to your Windows PC so you only keep important files available offline. Learn more . Enable important folder backup for your Windows. Every computer has standard folders such as Desktop, Documents, Music, Pictures, and Videos, which you probably use but might not be included in your OneDrive. By backing up these folders to your OneDrive, they're protected and available across all your devices. Learn how . Add another account. You can have multiple work or school accounts, but only one Personal OneDrive account. Learn more .
Once sync has completed, you can:
Choose which OneDrive folders sync to your Windows PC so you only keep important files available offline. Learn more .
Enable important folder backup for your Windows. Every computer has standard folders such as Desktop, Documents, Music, Pictures, and Videos, which you probably use but might not be included in your OneDrive. By backing up these folders to your OneDrive, they're protected and available across all your devices. Learn how .
Add another account. You can have multiple work or school accounts, but only one Personal OneDrive account. Learn more .
You're all set!
Your OneDrive files will appear in File Explorer in the OneDrive folder. If you use more than one account, your personal files appear under OneDrive – Personal and your work or school files appear under OneDrive – [CompanyName] .
You will also see the OneDrive cloud icon on the Windows taskbar.
Install and set up OneDrive for Mac
Download and install OneDrive for your computer from www.microsoft.com/microsoft-365/onedrive/download Download OneDrive
Download and install OneDrive for your computer from www.microsoft.com/microsoft-365/onedrive/download
Download OneDrive
Start OneDrive Setup by pressing cmd+Space to launch a Spotlight query and type OneDrive. When prompted, enter your Microsoft personal account or work or school account, and select Sign in . Note The OneDrive Sync app for macOS does not currently support adding two business accounts from different organizations if they share the same display name. Attempting to configure such accounts will result in a setup failure.
Start OneDrive Setup by pressing cmd+Space to launch a Spotlight query and type OneDrive. When prompted, enter your Microsoft personal account or work or school account, and select Sign in .
The OneDrive Sync app for macOS does not currently support adding two business accounts from different organizations if they share the same display name. Attempting to configure such accounts will result in a setup failure.
There are a couple of points of OneDrive Setup that are helpful to watch for: When setting up your OneDrive, it has a default location set. However, you can change this during setup. On the This is your OneDrive folder screen, click Change Location . Select a location where you would like to save your OneDrive files and click Choose this location . When you see the This is your OneDrive folder screen, you'll now see a path to the folder you selected. Click Next to continue. On the Sync Files from Your OneDrive screen, you can choose the folders you want to sync to your computer, and click Next . This conserves space on your computer, and reduces bandwidth needed for the sync processes.
There are a couple of points of OneDrive Setup that are helpful to watch for:
When setting up your OneDrive, it has a default location set. However, you can change this during setup. On the This is your OneDrive folder screen, click Change Location . Select a location where you would like to save your OneDrive files and click Choose this location . When you see the This is your OneDrive folder screen, you'll now see a path to the folder you selected. Click Next to continue.
On the Sync Files from Your OneDrive screen, you can choose the folders you want to sync to your computer, and click Next . This conserves space on your computer, and reduces bandwidth needed for the sync processes.
Once sync has completed, you can:
Once sync has completed, you can:
Enable important folder backup for your Windows. Every computer has standard folders such as Desktop, Documents, Music, Pictures, and Videos, which you probably use but might not be included in your OneDrive. By backing up these folders to your OneDrive, they're protected and available across all your devices. Learn how .
Add another account. You can have multiple work or school accounts, but only one Personal OneDrive account. Learn more .
Add Finder integration. If you're on OSX 10.10 or higher, get sync status directly from Finder by enabling Finder overlays in Settings. First, click the Apple logo in the top left corner of your Mac Desktop and select System Preferences , then select Extensions in the top-level menu. Toggle on the OneDrive Finder Integration to enable Finder overlays.
You're all set! Click Open my OneDrive folder to see your files sync to your folder.
If you use more than one account, your personal files appear under OneDrive – Personal and your work or school files appear under OneDrive – [CompanyName] .
You will also see the OneDrive cloud icon on the Menu bar.
Back up your folders with OneDrive
Choose which OneDrive folders you want to sync on Windows or macOS
Need more help?
Fix OneDrive sync problems on a PC
Fix OneDrive sync problems on Mac
Why do I have two versions of OneDrive on my Mac?
Personal accounts
Work/school accounts
Account support. For help with your Microsoft account and subscriptions, visit Account & Billing Help .
Technical support. For technical support, select Contact Microsoft Support below, enter your problem and select Get Help .
Contact Microsoft Support
Mobile users can contact Support by opening the OneDrive app and gently shaking your device.
Community support. Communities help you ask questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community . Do not disclose personal or sensitive information in public forums.
Technical support. For technical support, contact your organization's IT helpdesk, service desk, or admin.
IT Admins. IT Admins should view Help for OneDrive Admins , the OneDrive Tech Community or contact Microsoft 365 for business support .
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