Product Related Assistance Request product related support from SAP Request product related support from SAP Non-Product Related Assistance Request for existing cases, user IDs, Portal navigation support and more Request for existing cases, user IDs, Portal navigation support and more What is SAP Cloud ALM? You benefit from an out-of-the-box, native cloud solution, designed as the central entry point to manage your SAP landscape with content-driven guided implementation and highly automated operations. SAP Cloud ALM is included in your cloud subscription containing Enterprise Support, cloud edition and in SAP Enterprise Support. You benefit from an out-of-the-box, native cloud solution, designed as the central entry point to manage your SAP landscape with content-driven guided implementation and highly automated operations. SAP Cloud ALM is included in your cloud subscription containing Enterprise Support, cloud edition and in SAP Enterprise Support. Value of SAP Cloud ALM Effectively run fit-to-standard workshops Automatically assign team tasks Centrally orchestrate test activities Consistently deploy to production Establish end-to-end traceability Ensure business process performance Predict anomalies with machine learning Reduce resolution time with automation Improve solution health with analytics Ensure SLAs with transparent reporting Reduce business process complexity Decouple extensions from SAP standard Ensure compliant data control Keep landscape reliable and flexible Run operations efficiently Customer references Functional overview Experience a harmonized, content-driven implementation approach for the intelligent, sustainable enterprise. Ensure smooth business operations and increase business process execution quality and performance. Facilitate collaboration and transparency along the entire end-to-end SAP service delivery process. Check the SAP Cloud ALM Roadmap regularly for updates and outlook! Expert knowledge Expand your knowledge with expert content detailing setup, configuration and usage of SAP Cloud ALM processes and capabilities. Interactive channels Join SAP Community to interact with customers, partners and SAP experts. Learn from blogs and articles, discuss open questions or share your knowledge in your own blog posts and by answering questions. ALM Community Topic Page (opens in new tab) SAP Community Calls for ALM (opens in new tab) ALM Community Topic Page (opens in new tab) SAP Community Calls for ALM (opens in new tab) Take advantage of various offerings for SAP Cloud ALM to jumpstart your cloud transformation journey. Services for SAP Cloud ALM Services for SAP Cloud ALM Use the learning portal to build up your skills and improve you knowledge about SAP Cloud ALM. SAP Cloud ALM Learning Portal SAP Cloud ALM Learning Portal Meet our experts to learn in interactive sessions, strategy talks or deep-dive classes. We offer a wide range of virtual and on-site events for you to learn and to get your questions answered! ALM Events Overview ALM Events Overview This monthly newsletter helps you to stay informed about updates and events relating to SAP's ALM offerings. Submit and vote on improvement requests to influence the direction of SAP Cloud ALM through direct engagement with SAP experts. Influence Implementation Influence Operations (opens in new tab) Influence Service (opens in new tab) Influence Implementation Influence Operations (opens in new tab) Influence Service (opens in new tab) Discover SAP Cloud ALM Welcome to SAP Cloud ALM (PDF)

SAP Cloud ALM Demo Tenant Getting started (PDF) Request your tenant (opens in new tab) Adoption Use Cases SAP Help Portal (opens in new tab) What's new in SAP Cloud ALM (opens in new tab) Supported Solutions Frequently Asked Questions (PDF) SAP Community Calls for ALM Training & Learning Services for SAP Cloud ALM SAP Cloud ALM Roadmap (opens in new tab) Usage Rights for SAP Cloud ALM (opens in new tab) Getting additional SAP Cloud ALM tenants (opens in new tab) SAP Cloud ALM Data Centers (opens in new tab) Frequently asked questions What is the value of SAP Cloud ALM? SAP Cloud ALM provides value to customers by: Safeguarding business continuity – Identify the source of disruptions, and accelerate problem resolution to minimize downtime of the end-to-end business processes No need for license or subscription fees – Customers own SAP Cloud ALM already. Usage rights (opens in new tab) are included in SAP Cloud Service Subscriptions, and in SAP Enterprise Support or Product Support for Large Enterprises on-premise maintenance agreements. Supporting decision making – Increased transparency and the holistic view of the IT landscape allow customers making better decisions both regarding IT operations and process governance Reducing cost of ownership – SAP Cloud ALM is a SaaS solution. SAP takes care of hardware investments, operating the ALM solution, and maintaining it. Accelerating time to market – Faster implementation of business processes based on best practices and automation of activities (e.g., testing) allows to reach project results earlier (with less costs) and to gain competitive advantages Which license is required for SAP Cloud ALM? There is no license for SAP Cloud ALM. According to the SAP Cloud ALM usage rights, customers with SAP Cloud Service subscriptions containing Enterprise Support, cloud editions, with SAP Enterprise Support, or with Product Support for Large Enterprises are entitled to use one SAP Cloud ALM tenant per customer number free of charge. In which data centers does SAP offer SAP Cloud ALM? Customers can select their preferred data center location When requesting an SAP Cloud ALM tenant, customers can select their preferred data center location. Please refer to SAP Trust Center (opens in new tab) for more information regarding SAP Cloud ALM data center locations. How to start with SAP Cloud ALM? Please refer to How to get started with SAP Cloud ALM to learn about requesting SAP Cloud and doing the basic configuration. Which systems and services are supported by SAP Cloud ALM? An interactive table supported solutions is available in the SAP Help Portal . This includes cloud services and on-premise systems.. Does SAP Cloud ALM support the conversion to SAP S/4HANA Cloud? Yes, SAP Cloud ALM supports all types of implementation and change projects, including the conversion from ECC to SAP S/4HANA Cloud, private edition. Please refer to SAP Cloud ALM for Implementation (opens in new tab) and lean selective data transition (opens in new tab) for details. Can SAP Cloud ALM monitor cloud extensions built on SAP BTP? Yes, SAP Cloud ALM is a central monitoring platform for the entire solution landscape, including custom apps and extensions built on SAP BTP. This helps e.g., to locate process disruptions, to identify communication issues between SAP applications and custom applications or extensions built on SAP BTP, or to check the performance of the extensions. Please refer to the SAP Cloud ALM for operations (opens in new tab) overview for details. How to find out which SAP Cloud ALM functions have been added or enhanced recently? SAP provides new SAP Cloud ALM functionality and extends existing capabilities frequently. Information about the enhancements is published in the Whats New section (opens in new tab) of the documentation. In addition, we provide What’s New sessions (opens in new tab) each quarter. How does SAP support the transition from SAP Solution Manager to SAP Cloud ALM? SAP provides various offerings to support the transition from SAP Solution Manager to SAP Cloud ALM (entries marked with * are planned to be provided in the future): Readiness Check for SAP Cloud ALM Transition Methodology to SAP Cloud ALM Roadmap and Implementation Services Tools for selected data transfer of solution documentation and test cases * APIs for data transfer and 3rd-party integration Guidance for typical customer situations Details are available at Transition to SAP Cloud ALM Where can I learn more about SAP Cloud ALM? For more information regarding SAP Cloud ALM please refer to: General information on the SAP Cloud ALM homepage Solution documentation in SAP Help Portal Educational material in SAP Cloud ALM Learning Portal SAP Cloud ALM details for Implementation , for Operations , and for Service Discussions and best-practice sharing in ALM Community Local and virtual ALM events and recordings For more questions, please take a look at our extensive Question & Answers list.