Product Related Assistance Request product related support from SAP Request product related support from SAP Non-Product Related Assistance Request for existing cases, user IDs, Portal navigation support and more Request for existing cases, user IDs, Portal navigation support and more SAP Focused Run is designed for businesses that need high-volume system and application monitoring, alerting, and analytics. It's a powerful solution for service providers who want to host their customers in one central, scalable, safe, and automated environment. It addresses customers with advanced needs in system management, user and integration monitoring, and configuration and security analytics. SAP Focused Run 5.0 FP03 is out now. SAP Focused Run is designed for businesses that need high-volume system and application monitoring, alerting, and analytics. It's a powerful solution for service providers who want to host their customers in one central, scalable, safe, and automated environment. It addresses customers with advanced needs in system management, user and integration monitoring, and configuration and security analytics. SAP Focused Run 5.0 FP03 is out now. Delta presentation for the latest release: SAP Focused Run - News with Release 5.0 FP03 (PDF) , please also listen to the webinar (opens in new tab) . History and future Webinars - What's New in SAP Focused Run Synthetic User Monitoring allows you to monitor user scenarios based on synthetic probes sent from robots, which can be deployed in different customer locations. Real User Monitoring provides measurement of different user request types, such as HTTP(S), SAPUI5, RFC and SAPGUI. Integration & Exception Monitoring provides monitoring of data exchange processes between different systems within a solution landscape or between systems and public cloud services. Real User Monitoring Synthetic User Monitoring Create Custom Page in Synthetic User Monitoring Integration & Exception Monitoring This set of applications can be used to manage systems and cloud services in a unified way. Job & Automation Monitoring provides efficient monitoring capabilities of auto-discovered SAP standard jobs and selected SAP application jobs. Health Monitoring monitors cloud or on-premise based applications by using a unique approach in combination with adding context information. System Monitoring is the standard tool for monitoring of technical systems including their instances, databases and hosts This application is the central access point to handle alerts from different use cases like system monitoring, user monitoring and integration monitoring. Allows efficient handling of high volumes of alerts, based on a dashboard-driven approach. Integrate alerts coming from external monitoring systems into Alert Management (inbound integration), as well as forward alerts to external event and alert management or ticket systems (outbound integration). For System Monitoring, automated alert reactions, especially for production-down situations, are provided out-of-the-box. The out-of-the-box dashboarding and intelligence capabilities offer a unified shell as commonly used UI platform across all applications to enable a unified user experience. Seamless integration and customization of monitoring, alerting, and analytics enable a one-stop user experience. The infrastructure allows use case specific adoption of Artificial Intelligence as it makes sense and adds value, e.g. for automatic Metric Forecasting and System Anomaly Prediction. Tactical Dashboard can report the status of key performance indicators for your solution landscapes. Root Cause Analysis consists of several different applications: Configuration & Security Analysis provides an overview of the changes that have been applied to systems, databases, and operating systems. System Analysis provides an overview on actual and historic monitoring data from the whole system landscape, with a drill down and customizing possibilities. Trace Analysis traces specific user activities across different SAP on-premise and cloud technologies. Configuration & Security Analysis System Analysis Operations Automation for System Management in SAP Focused Run provides an easy way to document and optionally automate reoccurring operational activities as guided procedures. These guided procedures help the user to execute reoccurring administrative activities or alert reaction procedures in a guided and reproducible way. In addition, it is possible to automate the activities inside guided procedures and to execute them automatically with or without minimal manual involvement. Automated Health Checks complement deep-dive analysis of critical situations. System Health Check . Applications allow you to monitor systems, databases and operating systems for the whole solution landscape. Management applications, such as down time/work mode management, IT calendar, service availability management, and Maintenance Certificate Management are provided. Data will be delivered for SAP EarlyWatch Alert and SAP Maintenance Planner running in SAP Support cloud. This set of applications can be used to manage systems and cloud services in a unified way. Efficient IT Event and Service Level Management of on-premise systems and cloud services by IT Calendar & Work Mode Management as well as Service Availability Management. IT Calendar and Workmode Management Service Availability Management See what customers are saying Please find here a video of Cloud4C's Journey to SAP Focused Run (opens in new tab) from SAPPHIRE NOW. Please find here a video of Cloud4C's Journey to SAP Focused Run (opens in new tab) from SAPPHIRE NOW. myBrand Conclusion Together with consultants from SAP, myBrand Conclusion was one of the first professional services providers to successfully implement the SAP Focused Run solution. Read more (opens in new tab) Together with consultants from SAP, myBrand Conclusion was one of the first professional services providers to successfully implement the SAP Focused Run solution. Read more (opens in new tab) NTT DATA Business Solutions AG

With the SAP Focused Run solution, we were able to greatly increase the efficiency of data center operations at NTT DATA Business Solutions Global Business Managed Services. Read more (opens in new tab) With the SAP Focused Run solution, we were able to greatly increase the efficiency of data center operations at NTT DATA Business Solutions Global Business Managed Services. Read more (opens in new tab) OEDIV Oetker Daten- und Informationsverarbeitung KG We rely on the SAP Focused Run solution as a central tool for monitoring and managing thousands of SAP customer systems. Read more (opens in new tab) We rely on the SAP Focused Run solution as a central tool for monitoring and managing thousands of SAP customer systems. Read more (opens in new tab) Managing more than 1,000 SAP systems across 2,000 hosts and multiple platforms demands high performance and availability. Read more (opens in new tab) Managing more than 1,000 SAP systems across 2,000 hosts and multiple platforms demands high performance and availability. Read more (opens in new tab) Airbus Commercial Group Airbus has a very diverse ecosystem of applications. Read more (opens in new tab) Airbus has a very diverse ecosystem of applications. Read more (opens in new tab) The implementation of SAP Focused Run significantly transformed our ability to address operational hurdles. Read more (opens in new tab) The implementation of SAP Focused Run significantly transformed our ability to address operational hurdles. Read more (opens in new tab) Wanhua Chemical Group Support from SAP has been exceptional in assigning a dedicated Chinese support engineer, facilitating developers, scheduling regular weekly meetings and status update calls, and conducting on-site visits before going live. Read more (opens in new tab) Support from SAP has been exceptional in assigning a dedicated Chinese support engineer, facilitating developers, scheduling regular weekly meetings and status update calls, and conducting on-site visits before going live. Read more (opens in new tab) Please check, how Cognizant achieves 99.95% SAP Application Availability (opens in new tab) with SAP Focused Run. Get familiar with the concepts and functions included in SAP Focused Run: Overview Presentation Delta 5.0 FP02 - 5.0 FP03 Product information Explore what SAP Focused Run can offer to your business: SAP Focused Run - Solution Whitepaper SAP Focused Run Expert Portal SAP Focused Run product help (opens in new tab) SAP Focused Run usage rights A SAP Focused Run trial license can be acquired. Contact your SAP sales representative. There is a pre-configured public demo system for SAP Focused Run 5.0 FP03 with sample data available. An unconfigured and an already configured version of SAP Focused Run 5.0 FP02 are also available via the SAP Cloud Appliance Library . Please check out the following demo videos: Configuration & Security Analysis (opens in new tab) Integration & Exception Monitoring (opens in new tab) Create custom page in Synthetic User Monitoring (opens in new tab) IT Calendar and Workmode Management (opens in new tab) Service Availability Management (opens in new tab) Real User Monitoring (opens in new tab) Synthetic User Monitoring (opens in new tab) System Health Check (opens in new tab) System Analysis (opens in new tab) Trace Analysis (opens in new tab) Project Support Support from Partners Local partners support you in setting up your focused solution, provide knowledge transfer, and assist you in managing the project. Support for Technical Inquiries As a customer, you can create technical inquiries with component SV-FRN-* in SAP for Me (opens in new tab) . General Questions SAP Focused Run FAQs SAP Focused Run Expert Portal Couldn't find the answer you were looking for? Contact us at FocusedRun@sap.com .